👀 Watch draws live on Facebook 🤩

Guaranteed Live Draws
Rusboy Competitions

Frequently Asked Questions

Please see some of our most frequently asked questions;

Orders FAQ:

How can I view my past and current numbers?
Please click on My Account then in the menu click “My tickets

You can then view your “Active tickets” or “Past / Pending tickets“. Click on either and it’ll display your previous orders / tickets or Active / Pending tickets.

Once the competition has been drawn live on Facebook, all your numbers will show in “Past / Pending Tickets”.

Why / What does 'Processing order' mean?
Processing order means your order and payment has been successful and you’re in the draw for that competition.

You can check your orders and ticket numbers in My Account page.

What does 'Pending payment' mean?
Pending payment means we haven’t successfully taken a payment from you, so you will not be entered for the draw.

Please check your bank account and let us know if any payment was taken regarding this order, if not try again.

How can I use my vouchers or credits?

you can view your available and past vouchers and credits by logging in and clicking my account.

View your coupons/credits here

Any available vouchers / credits will show in the basket/cart and checkout pages once you’ve added numbers to your basket.

Other FAQ:

Are your live draws guaranteed?

Yes, all our prizes are guaranteed and they’re live on Facebook, Youtube, Tiktok and other platforms. You can view all our social media links below or by clicking on the following link. Linktree Rusboy Competitions

How is the winner chosen?

We pick all our winners via a 100% random ball machine specially made for competitions. All live on Facebook and other platforms – Linktree Rusboy Competitions

Rusboy competitions ball machines

How do I get my prize if I win?

If it’s a vehicle or anything too large to post then we can deliver up to 30 miles of Northampton, other than that you can collect or arrange collection from us.

If it’s smaller items we will send via Royal Mail straight to your door to the Shipping address you have allocated in your account / order.

*Most items description will display wether its free delivery or not.

Where are you based?

We’re based in Northampton area, in the United Kingdom.

Where else can I follow you?

You can use this link (Linktree Rusboy Competitions) it will dislay all our latest up to date social media accounts.

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